Last updated: 25 August 2026
Thank you for choosing YesBarcode.com.
We want our refund and replacement rules to be transparent before you purchase.
Barcode numbers and associated barcode files are primarily digital products. Once a barcode number has been allocated and disclosed to a customer, it may immediately be copied, printed, registered or used and therefore cannot normally be returned to unused inventory.
This Policy explains how cancellations, corrections, replacements and refunds are handled.
A barcode order may be considered processed once barcode numbers have been:
After disclosure, YesBarcode cannot reliably determine whether the barcode has already been copied, printed, registered, distributed or used.
If you place an order accidentally, contact YesBarcode as soon as possible.
A cancellation may be possible where:
Because digital orders may be processed quickly, sending a cancellation request does not guarantee that cancellation remains possible.
Once barcode numbers have been allocated or delivered, refunds will generally not be available merely because the customer:
This does not affect remedies for genuine defects, incorrect delivery, material service deficiencies or other situations covered below or required by applicable law.
If YesBarcode supplies an incorrect or defective digital file, contact us with details of the problem.
Examples include:
After verification, YesBarcode will normally correct or re-deliver the affected item without additional charge.
Where a verified issue attributable to YesBarcode can reasonably be resolved through correction or replacement, we may offer that solution before a monetary refund.
This is appropriate because the original digital barcode may already have been disclosed.
If you reasonably believe that a barcode supplied by YesBarcode had already been assigned to or actively used by an unrelated party before being supplied to you, please contact us.
We may request reasonable supporting information including:
We will review the claim.
Where the issue is verified and attributable to YesBarcode, an appropriate replacement will normally be supplied without additional charge.
If replacement cannot reasonably resolve the verified problem, another appropriate remedy may be provided.
Retailers, distributors, supermarkets, marketplaces, quick-commerce platforms and other organisations may impose their own requirements.
These may include:
Customers are responsible for confirming mandatory third-party requirements before purchasing.
Unless the purchased product expressly included such a requirement, a refund will generally not be available solely because a customer later discovers that a third party requires:
Customers who know they will supply a particular retailer or marketplace should confirm its requirements before placing an order.
A barcode being rejected by a retailer or marketplace does not automatically mean the barcode itself is defective.
Rejection may result from:
Please send us the complete rejection reason or screenshot.
We will review whether the issue appears to relate to the barcode supplied or to an independent third-party requirement.
If YesBarcode expressly confirms in writing before purchase that the specific service being purchased will satisfy a clearly identified third-party requirement, that written commitment will be considered when reviewing any related claim.
Customers must take reasonable steps to test barcode files before committing to large-scale printing.
We strongly recommend:
These checks should be completed before printing substantial quantities of labels or packaging.
A correctly generated barcode may fail to scan because of:
Such problems do not automatically establish that the underlying barcode number is defective.
Customers are responsible for reviewing information supplied during ordering.
Refunds will generally not be available where a problem results solely from:
Where reasonably possible, YesBarcode may assist with corrections.
Additional charges may apply if new barcode numbers or substantial additional work are required.
If the same intended order is accidentally paid more than once, contact us with the relevant transaction information.
Once verified, the duplicate amount will be refunded or otherwise appropriately reversed.
If YesBarcode successfully receives your payment but the purchased product is not delivered within the stated or reasonably expected timeframe, contact us.
Before doing so, please check:
We will attempt to locate, process or re-deliver the order.
If YesBarcode cannot fulfil the successfully paid order, an appropriate refund will be provided.
A failed or pending payment may occasionally appear temporarily debited due to bank or payment-service-provider processing.
Where YesBarcode has not received the funds, reversal timing is generally controlled by the relevant bank or payment service provider.
Customers may provide a transaction reference so that the payment status can be reviewed.
Subject to verification and applicable law, a refund may be approved where:
Subject to applicable statutory rights, refunds will generally not be provided for:
If a refund or replacement is approved because a particular barcode should no longer be used, the customer must stop using the affected barcode after being informed that it has been withdrawn or replaced.
A refund or replacement does not give the customer the right to continue using both the original affected barcode and its replacement.
Customers should test barcode functionality and confirm relevant third-party requirements before mass printing or production.
To the maximum extent permitted by applicable law, YesBarcode will not ordinarily be responsible for indirect or consequential expenses outside our reasonable control, including:
Nothing in this section removes liability or rights that cannot legally be excluded.
To request a cancellation, correction, replacement or refund, please provide relevant information such as:
Please report genuine issues as soon as reasonably possible after discovering them.
YesBarcode may reasonably verify:
before approving a correction, replacement or refund.
Once a monetary refund has been approved, YesBarcode will normally endeavour to initiate the refund within 5-7 business days.
After initiation, the time required for the amount to appear in the customer's account may depend on the bank, card issuer, UPI provider or other payment service provider.
Where reasonably possible, an approved refund will be made to the original payment method.
If this is not technically possible, another lawful refund method may be arranged after appropriate verification.
YesBarcode may reasonably investigate suspected:
A claim established as fraudulent or abusive may be rejected to the extent permitted by applicable law.
Nothing in this Policy is intended to remove, restrict or override a consumer right or remedy that cannot legally be excluded under applicable law.
Where applicable law requires a refund, replacement, correction or other remedy, the applicable legal requirement will prevail.
We may update this Policy as our:
change.
The current version will be published on YesBarcode.com.
For cancellations, corrections, replacements, refund requests or order-related assistance:
YesBarcode.com
Website: https://www.yesbarcode.com
Email: hello@yesbarcode.com
Phone / WhatsApp: +91 96797 55663
Please include your order number or transaction information whenever possible so that we can assist you efficiently.
